Analytics is emerging as a potent tool for insurers to make more accurate decisions, improving core-insurance processes such as underwriting risk, pricing, and fraud detection, and also helping insurers in customer selection, targeted marketing, and customer retention.
Our data analytics solutions empower insurers to leverage data from across the organization, eliminating application boundaries and silos. This helps fully unleash the power of analytics to drive competitive advantage and business benefits.
Greatest and most game-changing source of revenue is customer renewals. Renewals are run by distracted new-business reps or untrained non-sales staff.
- Churn Analysis
- Manage renewals effectively
- Customer Lifetime Value
Customer Loyalty Analysis will look at all factors driving conversion and retention for each of your customer groups to determine the optimal approach to target and drive loyalty for each customer segment.
- Understand and engage your customers
- Customer Segmentation
Analyze and benchmark your claims data, model potential plan designs, estimate renewal costs and enhance employee decision-making.
- Cost Analysis
- Fraud Detection
- Manage Outlier Claims
Understanding of what users are doing with your product, the first step is instrumenting it with analytics.
- Policy Pricing on Performance
- Forecast performance in budgets and product demand
Marketing Analysis helps to understand data on your market, customers, competitors, trends and opportunities.
- Target potential clients
- Identify purchasing behaviour Relevance
Service Center Analytics
Service Center Analytics has ability to measure various performance indicators like agent quality, customer satisfaction, emotion, compliance risk.
- Sentiment Analysis
- Agent Scoring
- Topic Mining