LivePerson Advanced Chat Analytics

Our solution automatically analyzes thousands of chats for Sentiment, CSAT, Topics, Chat Outliers and Agent Performance.

WHAT WE OFFER

Cappius helps global customers with Digital Business Transformation by offering solutions and services in Data Science, BI and Big Data Analytics. With our innovative solutions, we provide you actionable insights for effective customer acquisition, retention and engagement.

BI & Big Data Analytics
We provide business intelligence using large scale data processing and high performance computing by analyzing your data assets on premise or in cloud. We enhance operational efficiencies, improve productivity and help you achieve competitiveness.
Data Science
We bring comprehensive and quantitative approach to help you harness your data through Predictive Analytics. We provide actionable business insights by enabling user interaction, exploration and discovery.
Enterprise Applications
We develop performant, secure and scalable enterprise applications using full stack leveraging the cloud infrastructure. We provide on demand access to information via various channels such as Mobile, Web and API.

FEATURED SOLUTIONS

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